FOR SHOPPING ASSISTANCE SEND AN E-MAIL TO INFO@KEKKALOU.COM OR GO TO THE PAGE "CUSTOMER SERVICE". ONLINE PURCHASES ARE SUBJECT TO D.LGS. No. 206 of 06/09/2005. ALL PURCHASES ARE FOR PERSONAL USE, RESALE IS PROHIBITED. 

TO CERTIFY YOUR PURCHASE, KEKKA LOU WILL SEND YOU AN INVOICE OR TAX RECEIPT.

- CREDIT CARDS (VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS, MAESTRO, DINERS, JCB, ETC.), PREPAID AND POSTEPAY CARDS. 

- PAYPAL (ALL CREDIT CARDS).

TO GUARANTEE MAXIMUM SECURITY IN PAYMENT TRANSACTIONS, KEKKA LOU USES THE SECURE SOCKETS LAYER (SSL) CRYPTOGRAPH SYSTEM. FOR CARDS ENABLED TO 3D SECURE AND SECURE CODE SERVICES, AN ADDITIONAL SECURITY CODE WILL BE REQUIRED DURING THE PAYMENT PHASE. IF YOU DO NOT HAVE THE CODE YOU CAN CONTACT YOUR BANK OR USE PAYPAL.

PAYPAL IS THE FASTEST, MOST RELIABLE AND INNOVATIVE WAY TO PAY ONLINE. WHEN YOU PAY WITH PAYPAL, YOU ONLY HAVE TO ENTER YOUR EMAIL ADDRESS AND YOUR PASSWORD, WITHOUT SHARING YOUR FINANCIAL DATA. ALL YOUR FINANCIAL INFORMATION (SUCH AS YOUR BANK ACCOUNT DETAILS AND YOUR CREDIT CARD NUMBER) ARE SECURELY STORED AND ENCRYPTED IN PAYPAL SERVERS. FURTHERMORE, YOUR TRANSACTIONS ARE MONITORED TWENTY-FOUR HOURS A DAY, SEVEN DAYS OUT OF SEVEN, BY A DEDICATED SECURITY TEAM WHOSE SOLE PURPOSE IS TO IDENTIFY SUSPECTED ACTIVITIES AND TO HELP PROTECT YOU FROM FRAUDULATION. FOR EVERY PURCHASE MADE USING PAYPAL YOU WILL RECEIVE AN EMAIL THAT WILL CONFIRM THE HAPPENED TRANSACTION. IF AN ITEM YOU PURCHASED ONLINE DOES NOT COME TO YOUR DESTINATION, PAYPAL BUYER PROTECTION WILL REFUND THE ENTIRE AMOUNT, INCLUDING POSTAGE AND PACKAGING COSTS.

1.THE CUSTOMER ACKNOWLEDGES THE FACT THAT THE KEKKA LOU’S PRODUCTS ON THE WEBSITE ARE NUMERICALLY LIMITED AND IS THEREFORE AWARE THAT KEKKA LOU WILL HAVE TO CHECK THE AVAILABILITY AT THE TIME OF PURCHASE.

2.INCONVENIENCES MAY OCCASIONALLY OCCUR IN RELATION TO THE AVAILABILITY OF CERTAIN PRODUCTS. IN SUCH CIRCUMSTANCES, KEKKA LOU WILL INFORM THE CUSTOMER TIMELY VIA E-MAIL. IN THE EVENT OF UNAVAILABILITY OF THE PRODUCT, THE CUSTOMER WILL BE REFUNDED THE ENTIRE AMOUNT, INCLUDING SHIPPING COSTS. IF YOUR ORDER CONSISTS OF MULTIPLE ITEMS, THE AVAILABLE ITEMS WILL BE SHIPPED.

GUARANTEED DELIVERY BY CHRISTMAS FOR ORDERS MADE BEFORE DECEMBER 15 AT 11:59 PM.

SEE THE SHIPMENTS AND RETURNS PAGE.